# How to create a PIT token in Futuria CRM

> Create a Private Integration Token in Futuria CRM, choose its scopes and enter the key in protected skill setup. A step-by-step guide with video.

Author: Futuria Support Team · Published: October 14, 2026 · Reading time: 3 min read

Source: https://futuriamarketing.com/en/supporto/come-creare-token-pit-futuria-crm/

---

A **Private Integration Token (PIT)** is a private key that lets a skill or an integration connect to your Futuria CRM account. Its **scopes** determine which data and operations it can access.

This guide creates a token named **Agents** for the official Futuria CRM skill. The video ends at token generation; the token itself is hidden.

## Watch the demo

[Open the demo video](/assets/ai/futuria-crm/creare-token-pit-agents.mp4).

*29 seconds, with zoom and highlighted clicks. The recording uses the Italian interface; English captions are available. Press play to hear the soft background music and clicks.*

## 1. Open Private Integrations

Sign in to Futuria CRM and check that you are in the account you want to connect. Open **Settings → Private Integrations**. In the Italian interface, the menu may appear as **Integrazioni Privato**.

If the menu is missing, ask your account administrator to check your permissions.

## 2. Create the Agents integration

Select **Create New Integration**, enter **Agents** in the **Name** field, then click **Next**. The description is optional: use it to remind yourself what the token is for.

## 3. Select the scopes

Open **Select Scopes**. For the **official Futuria CRM skill**, click **Select all** and check that every available scope is selected.

The demo shows **178 of 178**. That number may change as the CRM evolves. Check that the selected count matches the available total.

**Select all grants broad access to your account.** Use this token only with the skill or an integration you trust. For other integrations, select the scopes needed for their specific purpose.

## 4. Generate the token

Scroll to **Create**, click it and confirm the sensitive-scopes warning with **Confirm**. The CRM displays the integration-created message and its PIT.

The integration name, **Agents**, helps you recognise it. The token value is the actual access key.

## 5. Use the PIT in protected setup

Click **Copy** and paste the token **only into the skill's protected setup window**, when prompted. Keep it out of chats, prompts, emails and screenshots you intend to share.

To get the skill and start setup, open the [Futuria CRM for AI agents page](https://futuriamarketing.com/en/ai/skill-futuria-crm/).

## Manage your token over time

Treat the PIT like a password. When it is no longer needed, open its integration and choose **Actions menu → Delete**. The integration using it will lose access. If you suspect exposure, manage the token in Private Integrations and update the affected connection.