# How to reconnect Google Calendar for a user

> Fix synchronisation problems by reconnecting your Google Calendar. Follow our guide to remove and relink your calendar to Futuria CRM.

Author: Futuria Support Team · Published: June 18, 2026 · Reading time: 3 min read

Source: https://futuriamarketing.com/en/supporto/come-reintegrare-google-calendar/

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## What does reconnecting Google Calendar involve?

This article walks you through **reconnecting your Google Calendar** with Futuria CRM in order to **fix synchronisation problems and restore full calendar functionality**.

**IMPORTANT:** a Google account must be connected by the user who owns that Google account.

If your Google account is connected but synchronisation is not working, go to Settings → Integrations → Google and check whether there is a missing-permissions warning. Use the Reconnect button to authenticate with Google again and grant the required permissions.

After reconnecting, **Futuria CRM will automatically synchronise all future unsynchronised appointments** that were created while the integration was disconnected. There is no need to edit appointments manually to trigger the synchronisation.

Reconnecting is recommended when:

- calendar events **stop synchronising**.
- the **permissions** on the Google account have been **changed** or revoked.
- a **calendar has been disconnected** and needs to be relinked.
- **authorisation errors** or **synchronisation problems** appear in the account.

## How to reconnect a Google Calendar

### Step 1: Remove the Google Calendar

You can remove a connected Google Calendar from two different sections.

**1. From the My Profile section:**

Click **Settings** in your account. Select the **My Profile** option, go to Calendar settings and click the **bin/delete** icon next to the connected Google account.

![Removing the Google Calendar integration from the My Profile section in Futuria CRM.](https://assets.cdn.filesafe.space/jOFcdS1QIxGsOiKRyQti/media/65f2baa0-8af8-454f-b9c8-78ccad1f1b93.png)

**2. From the Calendar connections section:**

Go to **Settings** and Calendars, then select the **Connections** tab. Under **Connected calendars**, click the **bin/delete** icon next to the connected Google account.

![Removing a connected calendar from the Connections tab in the Futuria CRM calendar settings.](https://assets.cdn.filesafe.space/jOFcdS1QIxGsOiKRyQti/media/db0c21fe-5c34-4164-a989-d87a8375c9a2.png)

Tick the **confirmation box** in the pop-up and click **Confirm**.

![Confirmation pop-up for removing the calendar connection in Futuria CRM.](https://assets.cdn.filesafe.space/jOFcdS1QIxGsOiKRyQti/media/f4ccb86f-2ea5-4df5-80b5-8cd55cf64962.png)

### Step 2: Reconnect Google Calendar

In the same way, you can relink the Google Calendar from the same two sections listed above: the My Profile section and the Calendar connections section.

Click **Settings** in your account and select the **My Profile** option. Under **Calendar settings**, click the **+ Add new** button. You can also follow our guide on **[how to integrate Google Calendar with Futuria CRM](/en/supporto/integrare-google-calendar-futuria-crm/)** to connect your Google account correctly.

![GIF showing the process of adding a new Google Calendar in Futuria CRM.](https://assets.cdn.filesafe.space/jOFcdS1QIxGsOiKRyQti/media/962016a8-3356-40c9-8550-49312c339f64.gif)

**Please note:** once you have completed the reconnection process, test your Google Calendar to make sure synchronisation works as expected. If you still run into problems after testing, contact customer support for further help.

## Frequently asked questions

##### Q: Do I have to remove the old integration before relinking it?

Yes, we recommend disconnecting the current Google Calendar integration before relinking it, to avoid synchronisation conflicts.

##### Q: Will I lose any appointments if I disconnect the calendar?

No, disconnecting and reconnecting does not delete past or future appointments that have already been synchronised into the system.

##### Q: How do I know whether the calendar has been reconnected successfully?

Once relinked, you should see the calendar listed with an active synchronisation status. You can test it by creating a trial appointment and checking that it appears on both platforms.

##### Q: Can I reconnect using a different Google account?

Yes. Once you have disconnected the original account, you can use a different Google account when reconnecting. Just make sure it is the right one for your calendar events.

##### Q: Can I link several calendars to the same user?

Yes, you can add several calendars, but you can only have one primary calendar.