Futuria CRM
Futuria CRM · Skill for AI agents

Your CRM, directly inside ChatGPT Work (Codex) and Claude Code

Ask the agent to work on contacts, conversations, the sales pipeline and calendars. The skill already understands Futuria CRM and keeps credentials out of the conversation.

You need an app installed on your computer that can work with your files: Claude Code (in the Claude desktop app's Code section, or in the terminal or VS Code) or the ChatGPT desktop app in Work (Codex) mode. claude.ai, chatgpt.com and the regular chat in the apps won't work: they can't install the skill or open the protected setup.

ChatGPT Work (Codex)
Claude Code

Futuria CRM skill

futuria-crm

Futuria CRM

What you can ask

Use natural language. The agent already knows the CRM.

Organised contacts

Search, create and update contacts, notes, tasks and tags while avoiding unnecessary duplicates.

Controlled conversations

Read conversation history, prepare replies and send messages only after your confirmation.

Sales pipeline at hand

Review and update opportunities, values, statuses and stages directly from your request.

Calendars and content

Work on appointments, email templates, social content and blog posts; orders and transactions remain read-only.

How it works

From your email to the first request, without manual technical setup

The link does not install hidden software. It prepares the instructions and leaves the final confirmation to you.

  1. 01

    Verify your email

    We check that the address belongs to a Futuria CRM user with an active account.

  2. 02

    Receive your personal link

    The link remains valid for 24 hours and can be reopened on your computer even if you first read the email on your phone.

  3. 03

    Let the agent handle setup

    Paste the prompt into the agent. It follows the plugin guide, helps you connect with OAuth and verifies the account in read-only mode. Manual steps depend on your application.

    Use Claude Code or the ChatGPT desktop app in Work (Codex) mode, not the browser version or the regular chat.

What is installed

One plugin for your CRM

One connection to manage contacts, conversations, pipelines, calendars and content.

futuria-crm

The operational connection

Includes the Futuria CRM skill and its OAuth MCP connector for your account. Protected PIT access remains available as an alternative.

Optional alternative to OAuth

If you choose PIT access, create your account token

The recommended OAuth connection does not require creating a PIT. Follow this guide only if you choose the optional Private Integration Token (PIT) route in protected setup.

  1. In your Futuria CRM account, open Settings → Private Integrations and select Create New Integration.
  2. Name the integration Agents, then click Next. The description is optional.
  3. Under Scopes, choose Select all for the official skill. The number of available permissions may vary.
  4. Click Create and confirm. Copy the PIT only into the protected setup window, never into chat.

Select all grants broad access to your account. Use this token only with the skill or an integration you trust.

Read the full support guide →
29-second demo · Italian interface, English captions available · Token hidden

Security and privacy

The credential stays outside the conversation

The plugin connects your account to the Futuria CRM MCP connector through OAuth: authorize access in your browser without pasting credentials into chat. If you choose the optional Private Integration Token (PIT) route, enter it in a protected local window. The connector processes the requests needed for authorized operations.

Never in chat

OAuth without credentials in chat; optional PIT in a protected window.

Protected by the operating system

The optional PIT uses DPAPI on Windows and Keychain on macOS.

Controlled writes

Read first, make the smallest change, then verify it.

Read-only payment data

The skill does not modify orders or transactions.

Customer-only access

Receive your installation link

Enter the same email address you use for Futuria CRM. For security, the page does not reveal the verification outcome.

  • Magic link valid for 24 hours
  • Open it on your phone first and then on your computer
  • No marketing consent required

We will use your email only to verify access and send this service message. Your marketing preferences will not be changed. Read the privacy notice (Italian).

This site is protected by reCAPTCHA and Google's Privacy Policy and Terms of Service apply.

Frequently asked questions

Before installation

Should I paste the Private Integration Token (PIT) into the chat?

No. The recommended connection uses OAuth. A PIT is an optional alternative. Never paste it into a chat, prompt or command. PIT setup opens a separate window with concealed input.

Where is the PIT stored?

On Windows it is encrypted with the current user's data protection; on macOS it is stored in Keychain. The skill does not send it to Futuria Marketing.

Can the agent change the CRM without asking me?

Read operations may run directly. Sending, publishing, deleting and other sensitive actions require confirmation. Payment and transaction data is read-only.

Does the skill update automatically?

The stable plugin version is v2.0.0. Futuria updates the MCP server without local reinstallation. Plugin versions follow the features and choices of your platform; see the release guide for installation and updates.

Can I paste the prompt into a standard ChatGPT or Claude chat?

No. You need an app installed on your computer that can work with your files: Claude Code (in the Claude desktop app's Code section, or in the terminal or VS Code) or the ChatGPT desktop app in Work (Codex) mode. claude.ai, chatgpt.com and the regular chat in the apps won't work: they can't install the skill or open the protected setup. This is the desktop plugin installation route; browser chat access is outside this guide.

Why is the repository public if access is verified?

Public code makes the implementation inspectable. Verified access provides guided distribution, while actual CRM use still requires account authorization through OAuth or a valid PIT.

Not using Futuria CRM yet?

The skill works with your Futuria CRM account. Start with the free trial and connect the agent when you are ready.

Start for free