Futuria CRM
Customer stories

Real results from
real businesses

See how organizations in every sector are transforming their sales and marketing processes with Futuria CRM.

Covema / ErreLAB — B2B CRM and automation
B2B materials and finishes
Covema / ErreLAB — B2B CRM and automation logo

Covema / ErreLAB — B2B CRM and automation

Process mapping, CRM, sales pipelines, forms and automation brought acquisition, assignment, follow-up and management control into one operating process.

Centralized
Process
Tracked
Follow-up
Read the story
Makita Italy — CRM and marketing consent
Professional tools

Makita Italy — CRM and marketing consent

CRM governance, smart lists, consent, newsletters and channel rules separated dealers from end users in a corporate project.

2 segments
Audiences
Clean CRM
Foundation
Read the story
Digital Innovation Days — National business event
Events
Digital Innovation Days — National business event logo

Digital Innovation Days — National business event

Digital Innovation Days scaled participant and sponsor management through connected automation.

Automated
Participants
Managed
Sponsors
Read the story
Mastruzzi — Interior design
Interior design
Mastruzzi — Interior design logo

Mastruzzi — Interior design

Mastruzzi reorganized commercial lead management through Futuria CRM, creating better visibility and control.

Improved
Organization
Increased
Efficiency
Read the story
Isola Design District — Event and platform
Events
Isola Design District — Event and platform logo

Isola Design District — Event and platform

CRM implementation supported community management for an international design-district platform.

Growing
Community
Centralized
Management
Read the story
Toduba — Corporate welfare platform
Corporate welfare

Toduba — Corporate welfare platform

CRM supported an Italian platform for corporate welfare, meal vouchers, representation expenses and gift cards.

155k+
Reach
163
Opportunities
Read the story
24 PR & Events — Events agency
Events

24 PR & Events — Events agency

A Milan communications and events agency used a structured commercial process that generated 374 opportunities.

374
Opportunities
€2.1M+
Revenue
Read the story
Sportello Remoto 4.0 — Public-facing services
Public services
Sportello Remoto 4.0 — Public-facing services logo

Sportello Remoto 4.0 — Public-facing services

An innovative remote reception solution improved the management of public-facing service flows.

Reduced
Waiting
Increased
Satisfaction
Read the story
Pep Service
Construction services

Pep Service

Integrated construction and property-management services gained clearer tracking of sites and interventions.

Tracked
Sites
Faster
Interventions
Read the story
Credit Village
Financial services

Credit Village

A platform and event organization in the credit-management sector centralized sponsor and relationship management.

Increased
Sponsors
Centralized
Management
Read the story
Secretel Service
Telecommunications

Secretel Service

Virtual switchboard and remote-secretarial services improved onboarding and customer support workflows.

Faster
Onboarding
Improved
Support
Read the story
Farway Milano — Children’s clothing
Fashion e-commerce
Farway Milano — Children’s clothing logo

Farway Milano — Children’s clothing

E-commerce, CRM, email marketing, tracking and acquisition strategy relaunched the direct channel of a DTC children’s-wear brand.

225 products
Catalog
1,728
SKUs
Read the story
Arcobaleno ColorLab — Home relooking
Home relooking
Arcobaleno ColorLab — Home relooking logo

Arcobaleno ColorLab — Home relooking

Strategy, funnel, CRM, content and campaigns positioned Arcobaleno as a technical guide to home relooking without a traditional building site.

Redefined
Positioning
SOS Casa
Content series
Read the story
Immunoreica — Functional health and wellbeing
Health and wellbeing
Immunoreica — Functional health and wellbeing logo

Immunoreica — Functional health and wellbeing

A migration from ActiveCampaign to Futuria CRM centralized sales pipelines, calendars, forms and follow-up for a complex health project.

2 processes
Pipelines
One CRM
System
Read the story
Chiara Capotorto — Online dog education
Online education

Chiara Capotorto — Online dog education

CRM, courses, appointments, payments and community design turned one trainer’s expertise into a more orderly digital ecosystem.

One CRM
System
Planned
Community
Read the story
Cingomma — Innovative fashion accessories
Fashion
Cingomma — Innovative fashion accessories logo

Cingomma — Innovative fashion accessories

Sales and marketing processes were reorganized for Cingomma, a brand known for accessories made from recovered materials.

Optimized
Sales
Automated
Marketing
Read the story
Elitropia — Holistic center and massage
Wellbeing
Elitropia — Holistic center and massage logo

Elitropia — Holistic center and massage

Appointment management and customer communication were digitized for a holistic center in Milan.

Automated
Bookings
Retained
Customers
Read the story
Suitstay — Medium-term rental platform
Real estate

Suitstay — Medium-term rental platform

A Milan platform specializing in medium-term and Erasmus-student rentals centralized its commercial management.

Centralized
Management
Increased
Contracts
Read the story
Dicocibo — Milan restaurant
Hospitality

Dicocibo — Milan restaurant

Online visibility and customer-database growth were supported through connected marketing automation.

Filled
Tables
Growing
Database
Read the story
CBS Lavoro — Employment agency
Human resources

CBS Lavoro — Employment agency

Digital strategy and systems supported an Italian employment agency within a group of more than 4,000 employees.

Scalable
Recruiting
Faster
Processes
Read the story
Ius Simplex — Legal support abroad
Legal services

Ius Simplex — Legal support abroad

A law firm specializing in cross-border assistance organized case intake and client onboarding.

Managed
Cases
Automated
Onboarding
Read the story
Tricomedica Abbagnato — Tricopigmentation centers
Health and aesthetics

Tricomedica Abbagnato — Tricopigmentation centers

A network of specialized centers centralized location management and commercial conversion activity.

Centralized
Locations
Improved
Conversions
Read the story
Studio Angelelli — Accountants and auditors
Tax consulting

Studio Angelelli — Accountants and auditors

A professional practice digitized lead and commercial processes for tax, company and employment consulting.

Increased
B2B leads
Digitized
Processes
Read the story
HairBC — Equipment for hair salons
B2B supplies

HairBC — Equipment for hair salons

Lead management and B2B sales follow-up were reorganized for a supplier of salon machinery.

Optimized
B2B sales
Automated
Follow-up
Read the story
Romano Avvocati — Law firm
Legal services

Romano Avvocati — Law firm

A multidisciplinary law firm organized client qualification and matter-management workflows.

Organized
Matters
Qualified
Clients
Read the story
My Fashion Manager
Fashion

My Fashion Manager

A talent-scouting and management agency structured talent and casting activity.

Managed
Talent
Increased
Castings
Read the story
La Medina
Hospitality

La Medina

A Moroccan restaurant and tea room supported bookings and customer retention through connected processes.

Increased
Bookings
Retained
Customers
Read the story
Camere Olfattive
Design

Camere Olfattive

An innovative sensory-design company improved B2B lead qualification and partner development.

Qualified
B2B leads
Growing
Partners
Read the story
Convergo
Business community

Convergo

A business community automated event activity and improved member-renewal processes.

Doubled
Renewals
Automated
Events
Read the story
MG Studio Professionale
Legal services

MG Studio Professionale

A practice specializing in out-of-court and judicial debt recovery improved case organization and client visibility.

Organized
Cases
Increased
Transparency
Read the story

Ready to write your own success story?

Join the businesses that have already transformed the way they work. Start your free trial today.