Futuria CRM
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Every Futuria CRM release: new features, integrations and improvements for your team.

Ads Manager and Ask AI: create and manage ad campaigns with AI
News
August 7, 20263 min read

Ads Manager and Ask AI: create and manage ad campaigns with AI

Discover the new Ads Manager and Ask AI integration in Futuria CRM: create, manage and analyse your Meta and Google Ads campaigns in one conversation.

Automation
Ads Manager
Integrations
Futuria Editorial TeamFuturia Editorial Team
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WhatsApp statistics in workflows: track how your messages perform
News
August 7, 20262 min read

WhatsApp statistics in workflows: track how your messages perform

Discover the new statistics for WhatsApp messages inside Futuria CRM workflows. Track delivery, read and failure rates without leaving your automation.

Automation
WhatsApp
Conversations
Futuria Editorial TeamFuturia Editorial Team
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WhatsApp username support: capture contacts even without a phone number
News
August 7, 20265 min read

WhatsApp username support: capture contacts even without a phone number

Find out how Futuria CRM handles the new WhatsApp usernames, letting you capture contacts even when they do not share their phone number.

Contacts
Telephony
WhatsApp
Futuria Editorial TeamFuturia Editorial Team
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Client Portal: you can now disable sign-in with Google
News
July 29, 20262 min read

Client Portal: you can now disable sign-in with Google

Discover the new Futuria CRM feature that lets you switch the 'Sign in with Google' option on or off in your Client Portal for greater control...

Companies
Security
Users and permissions
Futuria Editorial TeamFuturia Editorial Team
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New: native Jira integration for your workflows
News
July 29, 20263 min read

New: native Jira integration for your workflows

Discover the new native Jira integration. Use triggers and actions to automate creating, updating and managing Jira issues direct...

Automation
Integrations
Futuria Editorial TeamFuturia Editorial Team
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Generate documents from form, survey and quiz responses
News
July 29, 20262 min read

Generate documents from form, survey and quiz responses

Discover the new Futuria CRM feature that automatically turns every form, survey and quiz response into a professional PDF document, filed and ready to use.

Funnels
Surveys
Documents and contracts
Futuria Editorial TeamFuturia Editorial Team
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A new product selling experience in forms and surveys
News
July 29, 20262 min read

A new product selling experience in forms and surveys

Discover the new unified interface for selling products through forms and surveys in Futuria CRM, now with support for variants and price tiers.

Surveys
Funnels
Futuria Editorial TeamFuturia Editorial Team
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Client Portal: notifications for file uploads
News
July 29, 20262 min read

Client Portal: notifications for file uploads

Discover the new in-app notification feature in Futuria CRM. Get instant alerts when clients upload files to the Client Portal and speed up your...

Documents and contracts
Contacts
Users and permissions
Futuria Editorial TeamFuturia Editorial Team
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Goal action: it now supports user replies!
News
July 29, 20262 min read

Goal action: it now supports user replies!

Discover how the new 'User reply' option in the Futuria CRM Goal action lets you stop your automations as soon as a team member steps in.

Users and permissions
Automation
Futuria Editorial TeamFuturia Editorial Team
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New workflow trigger: User Reply
News
July 29, 20262 min read

New workflow trigger: User Reply

Discover the new 'User Reply' trigger in Futuria CRM. Start automations based on your team's replies and streamline your internal processes.

Automation
Futuria Editorial TeamFuturia Editorial Team
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Save progress: now available for forms, surveys and quizzes
News
July 29, 20262 min read

Save progress: now available for forms, surveys and quizzes

Discover the new 'Save progress' feature in Futuria CRM: let people pause a form, survey or quiz and pick up later exactly where they left off.

Surveys
Funnels
Quizzes
Futuria Editorial TeamFuturia Editorial Team
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New: automatic schema markup generation for websites, funnels and webinars
News
July 29, 20262 min read

New: automatic schema markup generation for websites, funnels and webinars

Discover the new Futuria CRM feature that automatically generates schema markup for websites, funnels and webinars, improving your SEO effortlessly.

Funnels
Webinars
SEO
Futuria Editorial TeamFuturia Editorial Team
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PIT token limit per account increased
News
July 29, 20262 min read

PIT token limit per account increased

Discover the latest Futuria CRM update: we have raised the PIT token limit from 5 to 20 per account, for greater flexibility and scalability.

Integrations
Automation
Security
Futuria Editorial TeamFuturia Editorial Team
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Email AI: smart countdown timer creation and suggestions
News
July 29, 20261 min read

Email AI: smart countdown timer creation and suggestions

Discover how Email AI in Futuria CRM now helps you drop dynamic countdown timers into your email campaigns to build urgency and lift conversions.

Email marketing
Automation
Futuria Editorial TeamFuturia Editorial Team
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Threads comment management: now available in the Futuria CRM Social Planner
News
July 29, 20262 min read

Threads comment management: now available in the Futuria CRM Social Planner

Discover how to manage and reply to Threads comments straight from the Futuria CRM Social Planner and centralise your social conversations in one inbox.

Social Planner
Conversations
Futuria Editorial TeamFuturia Editorial Team
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Make your sites AI-ready with the llms.txt file
News
July 29, 20262 min read

Make your sites AI-ready with the llms.txt file

Find out how to use the new Futuria CRM feature to create and manage your llms.txt file, improving how AI tools read and analyse your sites.

Funnels
Futuria Editorial TeamFuturia Editorial Team
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Social Planner: post syncing for LinkedIn and TikTok (Beta)
News
July 29, 20263 min read

Social Planner: post syncing for LinkedIn and TikTok (Beta)

Discover the new post syncing feature for LinkedIn and TikTok in the Futuria CRM Social Planner. Import your back catalogue and track performance.

Social Planner
Integrations
Funnels
Futuria Editorial TeamFuturia Editorial Team
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Extended permissions for Meetings, Services and Rentals
News
July 13, 20262 min read

Extended permissions for Meetings, Services and Rentals

Discover the new extended permissions for Meetings, Services and Rentals in Futuria CRM. Get more granular control and improve your team's security.

Security
Users and permissions
Futuria Editorial TeamFuturia Editorial Team
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Ads Manager: use custom values in your ad copy
News
July 6, 20263 min read

Ads Manager: use custom values in your ad copy

Learn how to use custom values in the Futuria CRM Ads Manager to build Meta, Google and LinkedIn campaigns faster and with consistent ad copy.

Ads Manager
Automation
Futuria Editorial TeamFuturia Editorial Team
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New tags to organise and filter your courses
News
July 6, 20262 min read

New tags to organise and filter your courses

Discover the new course tags in Futuria CRM. Organise your content by language, difficulty and topic so learners find the right course faster.

Courses
Futuria Editorial TeamFuturia Editorial Team
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The Rentals feature is now available to everyone!
News
July 1, 20263 min read

The Rentals feature is now available to everyone!

Discover the new Rentals feature in Futuria CRM. Manage inventory, flexible pricing and hourly, daily or monthly bookings, all in one place.

Calendars
Futuria Editorial TeamFuturia Editorial Team
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New: you can now use Python in the Custom Code action
News
June 26, 20261 min read

New: you can now use Python in the Custom Code action

Discover the latest addition to Futuria CRM: you can now use the Python programming language directly in the Custom Code action of your automations.

Automation
Futuria Editorial TeamFuturia Editorial Team
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Forward incoming calls based on your working hours
News
June 26, 20263 min read

Forward incoming calls based on your working hours

You can now choose to take calls only during your working hours. Turn on the new option to forward out-of-hours calls automatically...

Calendars
Users and permissions
Courses
Futuria Editorial TeamFuturia Editorial Team
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Payment links: customise the text on your checkout button
News
June 26, 20263 min read

Payment links: customise the text on your checkout button

Find out how to customise the checkout button text on your Futuria CRM payment links to lift conversions and keep your brand consis...

Payments
E-commerce
Futuria Editorial TeamFuturia Editorial Team
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Better notification accessibility and enhanced tooltips in forms, surveys and quizzes
News
June 25, 20262 min read

Better notification accessibility and enhanced tooltips in forms, surveys and quizzes

Discover the latest Futuria CRM updates: easier access to notifications and enhanced tooltips in forms, surveys and quizzes for a smoother experience.

Surveys
Funnels
Quizzes
Futuria Editorial TeamFuturia Editorial Team
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Automation builder: dramatically shorter loading times
News
June 17, 20261 min read

Automation builder: dramatically shorter loading times

Find out how we made the Futuria CRM automation builder up to four times faster. Open and edit your workflows with far less waiting.

Automation
Futuria Editorial TeamFuturia Editorial Team
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Direct Instagram integration: connect your account without a Facebook page
News
June 17, 20262 min read

Direct Instagram integration: connect your account without a Facebook page

Discover the new direct Instagram integration. Connect your account to Futuria CRM with no Facebook page required and manage messages and aut...

Social Planner
Integrations
Conversations
Futuria Editorial TeamFuturia Editorial Team
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Delete published posts straight from the Social Planner
News
June 17, 20263 min read

Delete published posts straight from the Social Planner

Discover the new Social Planner feature in Futuria CRM: delete published posts straight from the platform, without signing in to each social network.

Social Planner
Funnels
Futuria Editorial TeamFuturia Editorial Team
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Improved affiliate commission splitting
News
June 17, 20261 min read

Improved affiliate commission splitting

Discover the new 3-way commission split and smart downgrade handling in the Futuria CRM affiliate programme.

Futuria Editorial TeamFuturia Editorial Team
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Agent Studio: media library integration
News
June 17, 20263 min read

Agent Studio: media library integration

Discover how the new integration between Agent Studio and the Futuria CRM media library lets you reuse your images and assets to build faster.

Integrations
Agent Studio
Futuria Editorial TeamFuturia Editorial Team
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Book Appointment action: now with time zone control
News
June 15, 20262 min read

Book Appointment action: now with time zone control

Discover the new time zone control in the "Book Appointment" action in Futuria CRM: set a specific time zone and stop scheduling errors before they happen.

Calendars
Futuria Editorial TeamFuturia Editorial Team
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New: automatic detection and linking of review profiles across more than 52 platforms
News
June 15, 20263 min read

New: automatic detection and linking of review profiles across more than 52 platforms

Discover the new Futuria CRM feature: automatically detect and link your review profiles across more than 52 platforms such as Google, Facebook and T...

Reputation
Funnels
Integrations
Futuria Editorial TeamFuturia Editorial Team
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Ads Manager: draft support for Meta lead forms
News
June 12, 20263 min read

Ads Manager: draft support for Meta lead forms

Discover the new Ads Manager feature: you can now create and save Meta lead forms as drafts before publishing them, for far greater flexibility.

Funnels
Ads Manager
Futuria Editorial TeamFuturia Editorial Team
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Community update: sync answers with your CRM custom fields
News
June 12, 20261 min read

Community update: sync answers with your CRM custom fields

Find out how to link your community membership questions to Futuria CRM custom fields to automate data capture and your workflows.

Custom objects
Integrations
Automation
Futuria Editorial TeamFuturia Editorial Team
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New: the "All pipelines" option for a unified view
News
June 12, 20261 min read

New: the "All pipelines" option for a unified view

Discover the new 'All pipelines' option in Futuria CRM. You can now view and manage the opportunities from every sales pipeline in a single consolidat...

Contacts
Futuria Editorial TeamFuturia Editorial Team
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You can now reorder your sales pipelines
News
June 12, 20262 min read

You can now reorder your sales pipelines

Find out how to reorder and customise the way your sales pipelines are displayed in Futuria CRM, so the processes that matter most come first.

Contacts
Users and permissions
Futuria Editorial TeamFuturia Editorial Team
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Introducing the new Task Manager in the Futuria CRM mobile app
News
June 12, 20263 min read

Introducing the new Task Manager in the Futuria CRM mobile app

Discover the new Task Manager in the Futuria CRM mobile app: recurring tasks, opportunity links, multiple contacts and a brand-new board view...

Mobile app
Contacts
Integrations
Futuria Editorial TeamFuturia Editorial Team
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Internal notifications: alert followers and opportunity owners
News
June 12, 20262 min read

Internal notifications: alert followers and opportunity owners

Discover the new internal notification action in Futuria CRM workflows: alert contact and opportunity followers automatically, alongside your main recipient.

Contacts
Automation
Futuria Editorial TeamFuturia Editorial Team
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Shopify integration made even easier: no set-up required
News
June 2, 20262 min read

Shopify integration made even easier: no set-up required

Connect your Shopify store to Futuria CRM in under a minute. The new OAuth integration needs no API tokens and no complex technical set-up.

Integrations
Futuria Editorial TeamFuturia Editorial Team
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Multi-level preview for ad campaigns in the template library
News
June 2, 20262 min read

Multi-level preview for ad campaigns in the template library

Discover the new multi-level preview in the Futuria CRM template library: see the full structure of your Meta, Google and LinkedIn campaigns.

Automation
Futuria Editorial TeamFuturia Editorial Team
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Review AI now replies to Facebook reviews too 🤩
News
June 2, 20263 min read

Review AI now replies to Facebook reviews too 🤩

Discover how to use Futuria CRM's artificial intelligence to reply to reviews on your Facebook page, either automatically or with suggested drafts.

Reputation
Social Planner
Futuria Editorial TeamFuturia Editorial Team
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Automatic suggestion mode for conversational AI
News
June 2, 20262 min read

Automatic suggestion mode for conversational AI

Discover the new automatic suggestion mode in Futuria CRM conversational AI: ready-made replies waiting for you, to edit and send in one click.

Conversations
Contacts
Futuria Editorial TeamFuturia Editorial Team
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Quiz results page: smarter default values
News
June 2, 20262 min read

Quiz results page: smarter default values

Find out how the new smart default values speed up the setup of your quiz results pages in Futuria CRM.

Quizzes
Futuria Editorial TeamFuturia Editorial Team
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Supercharge your WhatsApp campaigns: scheduling and gradual sending (drip mode)
News
February 3, 20264 min read

Supercharge your WhatsApp campaigns: scheduling and gradual sending (drip mode)

Futuria CRM transforms your WhatsApp campaigns with two new features: send scheduling and drip mode. You can now control when and how your messages reach your contacts, avoiding the "all at once" blast. Send messages strategically, in batches, improving deliverability and effectiveness.

Automation
WhatsApp
Email marketing
Futuria Editorial TeamFuturia Editorial Team
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The "opportunity updated" trigger in Futuria CRM: smarter, sharper automation
News
January 16, 20264 min read

The "opportunity updated" trigger in Futuria CRM: smarter, sharper automation

Today we are delighted to introduce a significant upgrade to Futuria CRM workflows: the "opportunity updated" trigger is now far more specific and far more powerful. With the new "Has changed" and "Has changed to" operators, your automations react only to the events that genuinely matter, cutting out the noise.

Automation
Contacts
Futuria Editorial TeamFuturia Editorial Team
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Supercharge your chats: send advanced media files on WhatsApp straight from Futuria CRM
News
January 16, 20263 min read

Supercharge your chats: send advanced media files on WhatsApp straight from Futuria CRM

We have supercharged WhatsApp conversations in Futuria CRM. You can now send media files with captions, we support every file type (images, video, audio, documents) and the media library is built right into your chats. This makes your communication clearer and more professional, closing deals faster.

Conversations
WhatsApp
Documents and contracts
Futuria Editorial TeamFuturia Editorial Team
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Conversations interface updates: more clarity and flow in your communications
News
January 12, 20263 min read

Conversations interface updates: more clarity and flow in your communications

At Futuria CRM, your feedback drives every improvement we make. We listen carefully to your needs to make the platform more powerful, simpler and more enjoyable. We are pleased to announce a series of targeted updates to the Conversations interface.

Conversations
Funnels
Futuria Editorial TeamFuturia Editorial Team
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Video testimonials arrive in Futuria CRM: your customers' authentic voice, effortlessly
News
January 8, 20264 min read

Video testimonials arrive in Futuria CRM: your customers' authentic voice, effortlessly

Futuria CRM launches video testimonials, a game-changing feature that transforms social proof. Forget yesterday's cumbersome process: collecting, managing and showcasing authentic customer videos is now automated and straightforward. Create customised collectors, send easy requests and embed the videos straight onto your website to build trust powerfully.

Users and permissions
Social Planner
Funnels
Futuria Editorial TeamFuturia Editorial Team
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Simplify your WhatsApp templates with the built-in media library
News
January 2, 20264 min read

Simplify your WhatsApp templates with the built-in media library

We have released an update that completely changes the way you handle media in your WhatsApp templates. Say goodbye to repetitive uploads and endless hunting for the right file: from today, the Futuria CRM media library is built straight into the template creation process.

WhatsApp
Futuria Editorial TeamFuturia Editorial Team
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Futuria CRM: custom call outcomes for immediate action from the mobile app
News
January 2, 20264 min read

Futuria CRM: custom call outcomes for immediate action from the mobile app

Turn every call into concrete action. With the new custom call outcomes in the Futuria CRM mobile app, you can categorise each conversation the moment it ends. That triggers automated workflows, updates your reports and keeps your team aligned, so no detail is forgotten and no opportunity is lost, wherever you are.

Mobile app
Automation
Contacts
Futuria Editorial TeamFuturia Editorial Team
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Futuria CRM's Google Ads integration: instant leads and powerful automations
News
December 22, 20254 min read

Futuria CRM's Google Ads integration: instant leads and powerful automations

We are delighted to announce an update that will transform the way you handle contacts from your advertising campaigns: the native Google Ads integration. From today, leads land in Futuria CRM instantly, doing away with manual exports and triggering automations immediately. That means efficiency on a whole new level.

Automation
Integrations
Contacts
Futuria Editorial TeamFuturia Editorial Team
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Futuria CRM: multiple watermarks for flawless multi-brand social management.
News
December 22, 20254 min read

Futuria CRM: multiple watermarks for flawless multi-brand social management.

We are delighted to announce a major update to our social planner: multiple watermarks! You can upload and assign a different watermark to each social account, managing several brands with flawless visual identities and saving precious time, with no risk of mixing up your clients' logos.

Social Planner
Futuria Editorial TeamFuturia Editorial Team
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Showcase every single review: add manual feedback in Futuria CRM
News
December 14, 20253 min read

Showcase every single review: add manual feedback in Futuria CRM

With the new Futuria CRM feature you can finally collect and display every piece of customer feedback, including the ones that never came from Google or Facebook. Add thank-you emails by hand, import testimonials via CSV and enrich your widgets. Turn every kind word into a powerful marketing asset.

Reputation
Social Planner
Email marketing
Futuria Editorial TeamFuturia Editorial Team
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Asana and Futuria CRM: the native integration that automates your workflows without external tools
News
December 14, 20254 min read

Asana and Futuria CRM: the native integration that automates your workflows without external tools

We are delighted to announce the native, two-way integration between Asana and Futuria CRM. This update removes the need for third-party tools, letting you automate project management, create and update tasks, and sync work instantly, quickly and at no extra cost. It transforms your day-to-day operations.

Integrations
Automation
Funnels
Futuria Editorial TeamFuturia Editorial Team
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