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Audit logs in Futuria CRM: how to track changes and activity

Audit logs in Futuria CRM: how to track changes and activity

Find out how to use audit logs in Futuria CRM to monitor changes, track user activity and resolve problems quickly.

July 24, 2026 6 min read
Users and permissions
Funnels
Agent Logs in Futuria CRM: Overview, Benefits and Setup

Agent Logs in Futuria CRM: Overview, Benefits and Setup

Find out how to use Agent Logs in Futuria CRM to monitor, analyse and optimise the performance of your AI agents. A complete guide.

July 15, 2026 8 min read
AI agents
Funnels
Private integrations: everything you need to know

Private integrations: everything you need to know

Find out how to use private integrations to connect your Futuria CRM account securely to third-party applications via API. A complete gui...

July 3, 2026 7 min read
Integrations
How to use the Inbound Webhook trigger for workflows

How to use the Inbound Webhook trigger for workflows

Find out how to use the Inbound Webhook trigger to import data from external systems and automate your Futuria CRM workflows in real time.

July 3, 2026 5 min read
Automation
Automation triggers: Inbound Webhook

Automation triggers: Inbound Webhook

Learn how to use the Inbound Webhook trigger to start automations in Futuria CRM from external applications and connect your systems.

July 3, 2026 3 min read
Automation
Integrations
Tracking with Google Analytics 4

Tracking with Google Analytics 4

Learn how to set up Google Analytics 4 (GA4) event tracking in your Futuria CRM workflows to analyse user behaviour across channels.

July 1, 2026 3 min read
Automation
A guide to site and funnel analytics in Futuria CRM

A guide to site and funnel analytics in Futuria CRM

Learn how to use the Futuria CRM analytics dashboard to monitor the performance of sites, funnels, blogs and more. Follow our step-by-step guide.

July 1, 2026 5 min read
Funnels
Blog
Dashboards
Email sending health: how to keep rates healthy and recover when things go wrong

Email sending health: how to keep rates healthy and recover when things go wrong

Learn how to keep bounce rates, spam complaints and open rates healthy across your email campaigns, and how to rebuild your sending reputation.

June 27, 2026 10 min read
Email marketing
Automation
Reputation
How to select WhatsApp sender numbers in Conversations

How to select WhatsApp sender numbers in Conversations

Learn how to choose the right sender number for your WhatsApp messages in Futuria CRM to keep conversations accurate and professional.

June 25, 2026 6 min read
Conversations
WhatsApp
How to create smart lists for custom objects

How to create smart lists for custom objects

Learn how to create, manage and share smart lists for your custom objects in Futuria CRM. Streamline your workflow.

June 24, 2026 3 min read
Custom objects
Custom objects: a case study for the property sector

Custom objects: a case study for the property sector

Find out how to use Futuria CRM custom objects to manage properties, clients and suppliers in the property sector, improving efficiency.

June 24, 2026 2 min read
Custom objects
Creating and updating custom object records in Futuria CRM

Creating and updating custom object records in Futuria CRM

Learn how to create, update, delete and import custom object records in Futuria CRM to manage your data efficiently.

June 24, 2026 3 min read
Custom objects
Contacts
Getting started with custom objects

Getting started with custom objects

Find out what custom objects are in Futuria CRM and how to use them to model entities unique to your business, such as properties, projects or policies.

June 24, 2026 3 min read
Custom objects
Companies
Creating and editing custom objects in Futuria CRM

Creating and editing custom objects in Futuria CRM

Learn how to create, edit and use custom objects in Futuria CRM to model your data, automate your processes and get sharper analytics.

June 24, 2026 6 min read
Custom objects
Automation
Funnels
Custom object widgets for dashboards and reporting

Custom object widgets for dashboards and reporting

Learn how to build and use custom object widgets in Futuria CRM dashboards and reports to visualise the data that is unique to your business.

June 24, 2026 4 min read
Custom objects
Dashboards
How to create and add widgets to your dashboard

How to create and add widgets to your dashboard

Discover how to customise your dashboard in Futuria CRM with a step-by-step guide to creating, adding and configuring widgets to monitor your data.

June 24, 2026 4 min read
Dashboards
What are Futuria CRM dashboard widgets?

What are Futuria CRM dashboard widgets?

Learn how to use Futuria CRM dashboard widgets to visualise data, monitor performance and build custom reports.

June 24, 2026 12 min read
Dashboards
Funnels
How to customise dashboard widgets

How to customise dashboard widgets

Learn how to customise dashboard widgets in Futuria CRM. Add filters, group data, choose the chart type and build tailored reports.

June 24, 2026 4 min read
Dashboards
How to enable WhatsApp in your Futuria CRM account

How to enable WhatsApp in your Futuria CRM account

Follow this step-by-step guide to set up and integrate your WhatsApp Business number with Futuria CRM and start messaging your customers.

June 24, 2026 8 min read
WhatsApp
Integrations
Managing WhatsApp Contacts and Smart Lists

Managing WhatsApp Contacts and Smart Lists

Learn how to check whether your contacts' WhatsApp numbers are valid in Futuria CRM and build smart lists that improve campaign deliverability.

June 24, 2026 4 min read
Contacts
WhatsApp
Email marketing
Using WhatsApp for internal notifications

Using WhatsApp for internal notifications

Learn how to set up and use WhatsApp to receive real-time internal notifications from your Futuria CRM account. Stay up to date on everything that...

June 24, 2026 3 min read
WhatsApp
Conditional logic in surveys

Conditional logic in surveys

Find out how to build dynamic, intelligent surveys with conditional logic in Futuria CRM. Show or hide questions, redirect users and more.

June 24, 2026 6 min read
Surveys
Users and permissions
Guide to conditional logic for forms and surveys

Guide to conditional logic for forms and surveys

Find out how to build dynamic forms and surveys with conditional logic in Futuria CRM. Show/hide fields, redirect users and much more.

June 24, 2026 6 min read
Funnels
Surveys
Calendars
How to create and use custom fields

How to create and use custom fields

Learn how to create and use custom fields in Futuria CRM to capture the data your business needs and organise contacts and opportunities.

June 18, 2026 4 min read
Custom objects
Contacts

Showing 24 of 93 articles

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