Futuria CRM
Futuria CRM · Skill for AI agents

Your CRM, directly inside ChatGPT Work and Claude Code

Ask the agent to work on contacts, conversations, the sales pipeline and calendars. The skill already understands Futuria CRM and keeps credentials out of the conversation.

ChatGPT Work
Claude Code

Futuria CRM skill

futuria-crm

Futuria CRM

What you can ask

Use natural language. The agent already knows the CRM.

Organised contacts

Search, create and update contacts, notes, tasks and tags while avoiding unnecessary duplicates.

Controlled conversations

Read conversation history, prepare replies and send messages only after your confirmation.

Sales pipeline at hand

Review and update opportunities, values, statuses and stages directly from your request.

Calendars and content

Work on appointments, email templates, social content and blog posts; orders and transactions remain read-only.

How it works

From your email to the first request, without manual technical setup

The link does not install hidden software. It prepares the instructions and leaves the final confirmation to you.

  1. 01

    Verify your email

    We check that the address belongs to a Futuria CRM user with an active account.

  2. 02

    Receive your personal link

    The link remains valid for 24 hours and can be reopened on your computer even if you first read the email on your phone.

  3. 03

    Let the agent handle setup

    Paste the prompt into ChatGPT Work (Codex) or Claude Code. The agent installs the skill, opens the protected setup window and verifies the connection in read-only mode.

What is installed

One skill for your CRM

One connection to manage contacts, conversations, pipelines, calendars and content.

futuria-crm

The operational connection

Works with contacts, conversations, opportunities, appointments and content through your account APIs, while payment data remains read-only.

Prepare the connection

Create your CRM account token

A Private Integration Token (PIT) gives the skill access to your account. Watch the demo and follow these steps before opening the protected setup window.

  1. In your Futuria CRM account, open Settings → Private Integrations and select Create New Integration.
  2. Name the integration Agents, then click Next. The description is optional.
  3. Under Scopes, choose Select all for the official skill. The number of available permissions may vary.
  4. Click Create and confirm. Copy the PIT only into the protected setup window, never into chat.

Select all grants broad access to your account. Use this token only with the skill or an integration you trust.

Read the full support guide →
29-second demo · Italian interface, English captions available · Token hidden

Security and privacy

The credential stays outside the conversation

The skill connects through a Private Integration Token (PIT), entered in a separate protected window rather than in chat. It works from your computer to Futuria CRM, adds no proprietary telemetry and does not use an MCP server in this version.

Never in chat

The PIT is entered only in a separate protected window.

Protected by the operating system

DPAPI on Windows and Keychain on macOS.

Controlled writes

Read first, make the smallest change, then verify it.

Read-only payment data

The skill does not modify orders or transactions.

Customer-only access

Receive your installation link

Enter the same email address you use for Futuria CRM. For security, the page does not reveal the verification outcome.

  • Magic link valid for 24 hours
  • Open it on your phone first and then on your computer
  • No marketing consent required

We will use your email only to verify access and send this service message. Your marketing preferences will not be changed. Read the privacy notice (Italian).

This site is protected by reCAPTCHA and Google's Privacy Policy and Terms of Service apply.

Frequently asked questions

Before installation

Should I paste the Private Integration Token (PIT) into the chat?

No. The PIT is the private credential that connects the skill to your Futuria CRM account. Never paste it into a chat, prompt or command. Setup opens a separate window with concealed input.

Where is the PIT stored?

On Windows it is encrypted with the current user's data protection; on macOS it is stored in Keychain. The skill does not send it to Futuria Marketing.

Can the agent change the CRM without asking me?

Read operations may run directly. Sending, publishing, deleting and other sensitive actions require confirmation. Payment and transaction data is read-only.

Does the skill update automatically?

No. The current stable version is v1.3.0 and does not update itself. Future updates will be explicit and verifiable.

Can I paste the prompt into a standard ChatGPT or Claude chat?

No. A standard chat cannot install a skill on your computer. At present you need ChatGPT Work (Codex) or Claude Code. Chat-based access is planned through an MCP connector.

Why is the repository public if access is verified?

Public code makes the implementation inspectable. Verified access provides guided distribution, while actual CRM use still requires a valid PIT for the relevant account.

Not using Futuria CRM yet?

The skill works with your Futuria CRM account. Start with the free trial and connect the agent when you are ready.

Start for free