Futuria CRM
Two-way sync

Your work email, built into the CRM

Keep your personal inbox and CRM conversations aligned for one-to-one work. Separate everyday relationship email from bulk campaigns and automations, while keeping the whole history within the team's reach.

Centralised email and synchronisation

The problem with "isolated" email

Information held hostage

Important emails stay locked inside one salesperson's personal mailbox. If that person is away, the rest of the team is blind.

Slow handovers

When a new colleague takes over, they have to ask for old emails to be forwarded or request a summary, losing time and looking less professional to the customer.

Fragmented context

You use one tool for email campaigns, another for the CRM and yet another to reply to customers. The result: you never have the full picture.

Customer history

The email history right inside the contact record.

You no longer have to jump between the CRM and your mailbox to work out what was said last time. The whole correspondence lives in the customer profile, available to anyone with the right permissions.

  • Less scattering between personal mailbox and CRM
  • Immediate handover
  • Visibility over who replied and which threads were left uncovered
Sales proposal
Sent by: Marco (Sales team)
Two-way sync

Reply from the CRM, the email leaves from your mailbox.

Thanks to two-way synchronisation (with Gmail, for example), you can handle everyday work directly from the CRM. Messages you send are reflected in your personal mailbox, and customer replies come back into the Futuria CRM thread.

Two-way synchronisation
Threads always aligned
No manual copy and paste
Keeps the sales context

Frequently asked questions

If emails currently stay in one person's mailbox, how do I avoid losing context when the person following the customer changes?
By centralising operational email in the CRM. The real advantage is not “seeing one more email”, but making sure the customer relationship is not trapped inside a single person's personal mailbox. When the history is connected to the contact and to the conversation thread, you cut wasted steps and make handovers simpler.
Can I keep using my Gmail mailbox and work from the CRM at the same time?
Yes. The platform supports two-way synchronisation with Gmail for exactly this reason: not forcing you to choose between your inbox and the CRM, but keeping one-to-one communication aligned with the sales context. For you that means less copying and pasting, fewer scattered threads and less dependence on personal memory.
Does this also replace email marketing and bulk campaigns?
No. Personal sync is for one-to-one work, while bulk campaigns and workflows use different logic and different infrastructure. The practical benefit for you is keeping everyday relationship email separate from mass communication, without confusing tools and objectives.
Does it genuinely help me reply faster, or is it just a technical convenience?
It helps if your real problem today is scattering. When email, contact history and other conversations sit in the same environment, you lose less time reconstructing what happened, who wrote and what is missing. The speed does not come from a “magic” feature, but from the fact that the context is finally where you need it.
Are there limits I should know before promising this solution to my team?
Yes. Personal sync is not an unlimited system and remains subject to the provider's limits, Gmail included. In practice: it is a strong solution for everyday operational work, but it has to be structured properly to avoid mistaken expectations and it is configured for each individual user.

Give your email its context back

Stop wasting time hunting for information scattered across different mailboxes. Centralise communication and give your team the visibility it deserves.

Success stories

What our clients say about working with us

Piergiovanni Mastruzzi

Piergiovanni Mastruzzi

CEO @ Mastruzzi Srl

Futuria helped us get past our fear of investing in a CRM, and we now really value email traceability and process automation. Their support made the transition...

Piergiovanni Mastruzzi company logo
Giulio Nicoletti

Giulio Nicoletti

CEO @ Digital Innovation Days

You could tell he was someone who put his heart into the work, just like we do. We trusted him straight away. We ran four years of Digital...

Giulio Nicoletti company logo
Angelo Greco

Angelo Greco

CEO @ La Legge per Tutti

When I met Futuria Marketing I was pleasantly surprised: what impressed me most was the care they take of their clients.

Angelo Greco company logo
Franco Iannelli

Franco Iannelli

CEO @ Sportello Remoto 4.0

What convinced me was their different approach and their willingness to tie part of their fee to results; my own ideas about the results were...

Franco Iannelli company logo
Paola Palmesano

Paola Palmesano

CEO @ Effetto Formazione

With Futuria I overcame organizational challenges thanks to the CRM, which adapted well to my business. It centralizes information and makes sales easier to monitor.

Paola Palmesano company logo
Luca Bertoli

Luca Bertoli

Founder @ Elitropia

Every interaction we had with the Futuria Marketing team was of the highest standard, both during the design phase and also...

Luca Bertoli company logo
Piergiovanni Mastruzzi

Piergiovanni Mastruzzi

CEO @ Mastruzzi Srl

Futuria helped us get past our fear of investing in a CRM, and we now really value email traceability and process automation. Their support made the transition...

Piergiovanni Mastruzzi company logo
Giulio Nicoletti

Giulio Nicoletti

CEO @ Digital Innovation Days

You could tell he was someone who put his heart into the work, just like we do. We trusted him straight away. We ran four years of Digital...

Giulio Nicoletti company logo
Angelo Greco

Angelo Greco

CEO @ La Legge per Tutti

When I met Futuria Marketing I was pleasantly surprised: what impressed me most was the care they take of their clients.

Angelo Greco company logo
Franco Iannelli

Franco Iannelli

CEO @ Sportello Remoto 4.0

What convinced me was their different approach and their willingness to tie part of their fee to results; my own ideas about the results were...

Franco Iannelli company logo
Paola Palmesano

Paola Palmesano

CEO @ Effetto Formazione

With Futuria I overcame organizational challenges thanks to the CRM, which adapted well to my business. It centralizes information and makes sales easier to monitor.

Paola Palmesano company logo
Luca Bertoli

Luca Bertoli

Founder @ Elitropia

Every interaction we had with the Futuria Marketing team was of the highest standard, both during the design phase and also...

Luca Bertoli company logo
Gianluca Enrietti

Gianluca Enrietti

CEO @ Toduba

I have always appreciated how candid you are with clients, your humility and your willingness to put yourselves on the line.

Gianluca Enrietti company logo
Gabriele Cavallaro

Gabriele Cavallaro

CEO @ Isola Design District

What struck us most of all was the dedication and passion they brought to the project, along with the drive...

Gabriele Cavallaro company logo
Farwa Zulfiqar

Farwa Zulfiqar

Founder @ Farway Milano

The rebuild of our Farway Milano e-commerce store genuinely thrilled me: the site is now faster, clearer and far more effective at...

Farwa Zulfiqar company logo
Ivan Sartorio

Ivan Sartorio

Sales @ Cingomma

We met Futuria Marketing at a very particular and delicate moment, but we immediately felt there could be a real rapport and a...

Ivan Sartorio company logo
Caterina D'Ambrosio

Caterina D'Ambrosio

Founder @ Elitropia

With Futuria we never felt left on our own, and the numbers matched the results we had been promised. I am genuinely delighted with the partnership we have built together.

Caterina D'Ambrosio company logo
Astrid Luglio

Astrid Luglio

Product Designer

Futuria Marketing was a real discovery: reliable, well-prepared professionals who work very quickly. Collaborating with them was genuinely worthwhile.

Astrid Luglio company logo
Gianluca Enrietti

Gianluca Enrietti

CEO @ Toduba

I have always appreciated how candid you are with clients, your humility and your willingness to put yourselves on the line.

Gianluca Enrietti company logo
Gabriele Cavallaro

Gabriele Cavallaro

CEO @ Isola Design District

What struck us most of all was the dedication and passion they brought to the project, along with the drive...

Gabriele Cavallaro company logo
Farwa Zulfiqar

Farwa Zulfiqar

Founder @ Farway Milano

The rebuild of our Farway Milano e-commerce store genuinely thrilled me: the site is now faster, clearer and far more effective at...

Farwa Zulfiqar company logo
Ivan Sartorio

Ivan Sartorio

Sales @ Cingomma

We met Futuria Marketing at a very particular and delicate moment, but we immediately felt there could be a real rapport and a...

Ivan Sartorio company logo
Caterina D'Ambrosio

Caterina D'Ambrosio

Founder @ Elitropia

With Futuria we never felt left on our own, and the numbers matched the results we had been promised. I am genuinely delighted with the partnership we have built together.

Caterina D'Ambrosio company logo
Astrid Luglio

Astrid Luglio

Product Designer

Futuria Marketing was a real discovery: reliable, well-prepared professionals who work very quickly. Collaborating with them was genuinely worthwhile.

Astrid Luglio company logo