Handle WhatsApp from the CRM without leaving your team's working flow. From a manual reply to an automated follow-up, keep centralised visibility and never lose the link with the contact.
If important conversations run through the phone of a single salesperson, you lose continuity when that person is away or changes role.
Treating every chat as an isolated episode means not knowing what the customer bought or asked in the past by email or on the website.
Without integration you cannot send automatic messages to confirm appointments or reactivate old leads without manual effort.
WhatsApp requests enter the CRM and stay linked to the contact. The team can carry on the conversation with the context, the internal notes and the past actions always to hand.
Last purchase: 2 days ago
Templates and workflows help you standardise follow-ups and reactivations. Use interactive messages and approved templates to guide the reply and take repetitive work off the team.
Hello! Your appointment tomorrow at 15:00 is confirmed. Will you be there?
Discover how WhatsApp can become a powerful sales and support tool inside your CRM.
Success stories
Piergiovanni Mastruzzi
CEO @ Mastruzzi Srl
“Futuria helped us get past our fear of investing in a CRM, and we now really value email traceability and process automation. Their support made the transition...”
Giulio Nicoletti
CEO @ Digital Innovation Days
“You could tell he was someone who put his heart into the work, just like we do. We trusted him straight away. We ran four years of Digital...”
Angelo Greco
CEO @ La Legge per Tutti
“When I met Futuria Marketing I was pleasantly surprised: what impressed me most was the care they take of their clients.”
Franco Iannelli
CEO @ Sportello Remoto 4.0
“What convinced me was their different approach and their willingness to tie part of their fee to results; my own ideas about the results were...”
Paola Palmesano
CEO @ Effetto Formazione
“With Futuria I overcame organizational challenges thanks to the CRM, which adapted well to my business. It centralizes information and makes sales easier to monitor.”
Luca Bertoli
Founder @ Elitropia
“Every interaction we had with the Futuria Marketing team was of the highest standard, both during the design phase and also...”
Piergiovanni Mastruzzi
CEO @ Mastruzzi Srl
“Futuria helped us get past our fear of investing in a CRM, and we now really value email traceability and process automation. Their support made the transition...”
Giulio Nicoletti
CEO @ Digital Innovation Days
“You could tell he was someone who put his heart into the work, just like we do. We trusted him straight away. We ran four years of Digital...”
Angelo Greco
CEO @ La Legge per Tutti
“When I met Futuria Marketing I was pleasantly surprised: what impressed me most was the care they take of their clients.”
Franco Iannelli
CEO @ Sportello Remoto 4.0
“What convinced me was their different approach and their willingness to tie part of their fee to results; my own ideas about the results were...”
Paola Palmesano
CEO @ Effetto Formazione
“With Futuria I overcame organizational challenges thanks to the CRM, which adapted well to my business. It centralizes information and makes sales easier to monitor.”
Gianluca Enrietti
CEO @ Toduba
“I have always appreciated how candid you are with clients, your humility and your willingness to put yourselves on the line.”
Gabriele Cavallaro
CEO @ Isola Design District
“What struck us most of all was the dedication and passion they brought to the project, along with the drive...”
Farwa Zulfiqar
Founder @ Farway Milano
“The rebuild of our Farway Milano e-commerce store genuinely thrilled me: the site is now faster, clearer and far more effective at...”
Ivan Sartorio
Sales @ Cingomma
“We met Futuria Marketing at a very particular and delicate moment, but we immediately felt there could be a real rapport and a...”
Caterina D'Ambrosio
Founder @ Elitropia
“With Futuria we never felt left on our own, and the numbers matched the results we had been promised. I am genuinely delighted with the partnership we have built together.”
Astrid Luglio
Product Designer
“Futuria Marketing was a real discovery: reliable, well-prepared professionals who work very quickly. Collaborating with them was genuinely worthwhile.”
Gianluca Enrietti
CEO @ Toduba
“I have always appreciated how candid you are with clients, your humility and your willingness to put yourselves on the line.”
Gabriele Cavallaro
CEO @ Isola Design District
“What struck us most of all was the dedication and passion they brought to the project, along with the drive...”
Farwa Zulfiqar
Founder @ Farway Milano
“The rebuild of our Farway Milano e-commerce store genuinely thrilled me: the site is now faster, clearer and far more effective at...”
Ivan Sartorio
Sales @ Cingomma
“We met Futuria Marketing at a very particular and delicate moment, but we immediately felt there could be a real rapport and a...”
Caterina D'Ambrosio
Founder @ Elitropia
“With Futuria we never felt left on our own, and the numbers matched the results we had been promised. I am genuinely delighted with the partnership we have built together.”
Astrid Luglio
Product Designer
“Futuria Marketing was a real discovery: reliable, well-prepared professionals who work very quickly. Collaborating with them was genuinely worthwhile.”
