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Community update: sync answers with your CRM custom fields

Futuria Editorial Team
Futuria Editorial Team
Editorial team, Futuria Marketing
Published on June 12, 20261 min read
Community update: sync answers with your CRM custom fields

Table of contents

  1. Link community membership questions to your CRM custom fields
  2. Why it matters
  3. How it works

From today you can link community membership questions directly to Futuria CRM custom fields. When a user joins and answers them, their replies are synced automatically into the matching contact record.

This lets you capture important information during sign-up and use it straight away in your workflows and automations, with no manual effort at all.

Why it matters

Answers to membership questions are now synced automatically with your CRM custom fields. This lets you trigger automatic approvals, start workflows and keep contact data permanently up to date, without entering the information by hand.

How it works

Go to Community Settings → Membership questions.

  • Click Add question.
  • Select the Custom fields tab.
  • Choose the CRM custom field you want to use.
  • Click Save.

Once a member submits their answers during the sign-up process, the linked CRM custom fields are updated automatically. You can view the submitted answers in the Contact details section, inside the folder of the custom field you selected.

Screenshot showing how to add a community question by selecting a custom field from the CRM.
Close-up of selecting a specific custom field to link to a membership question.
List of community membership questions with the new custom field added.
User view of the community sign-up form with the question linked to the custom field.
Contact record in the CRM showing the user's answer saved in the custom field.
Close-up of the custom field filled in automatically on the user's contact record.

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