Futuria CRM

Advertising campaigns

The campaign continues after the click.

We start with consulting. We bring advertising, CRM and marketing automation together in an integrated service to acquire contacts, manage them and build customer relationships with one shared view.

Strategy and hands-on work, moving in the same direction.

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The journey of a contact

Select a stage to explore the work.

Insights return to the campaign

A message and a reason to stop.

What we prepare
Audience, proposition, copy and creative consistent with the channel and what comes next.
What we observe
Response to messages and the cost of useful actions, beyond clicks.

One shared view, from strategy to customer relationships.

We support decisions and day-to-day work: consulting sets the direction, campaigns bring in new contacts, and CRM and marketing automation help manage relationships over time.

Consulting and strategy.

We clarify your offer, audience, objectives and sales journey. Decisions on channels, messages and investment start here.

Campaigns and creative.

We manage ads, content and pages in line with the strategy. We read the response alongside enquiry quality and sales activity.

CRM and marketing automation.

We connect contacts, conversations, activities and history. Qualification, appointments and follow-up give the relationship continuity, including after the first sale.

The channel follows how people buy.

We start with the offer and the audience. Then we choose where to find attention, demand or professional conversations.

When a need becomes a search

Be found when someone is looking.

Someone searching for a service is already expressing a need. The work is to understand which searches matter to your offer and provide a consistent answer.

Existing demand, local services and recognisable needs.

The work involved
Searches and intent, ads, exclusions and the destination page. The setup depends on the project.
The outcome to connect
From a search to a relevant enquiry, through to the sales outcome when it can be tracked.

One channel may be enough. Activating all of them is not the objective.

Campaigns within real projects.

Creative work, demonstrations and video: each offer finds its own way to get noticed.

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Three parts. One total investment.

Every campaign combines content creation, agency work and an advertising budget. The balance changes with the project and its objectives.

Content creation
Copy, graphics, photography and video. Some projects need simple content or adaptations of existing materials. Others require photo shoots, filming and dedicated productions. Formats, quantities and complexity determine the cost.
Agency fee
Consulting, strategy, campaign setup, management and analysis. The fee reflects the work required: channels, markets, audiences and the complexity of the buying journey. Activities and the level of ongoing work are defined in the quote.
Advertising budget
The amount paid to platforms to distribute the ads. We size it around the people you want to reach, the market and the time they need to make a decision.

What changes the figures.

The advertising budget and agency work are shaped by the same project. Together, we consider:

  • How many people you want to reach
  • How long the decision-making process takes
  • How much competition there is in the market
  • How large the geographic area is
  • How broad the potential audience is

Return is assessed against the total.

These three parts make up the total advertising investment. We compare it with estimated financial returns, considering expected sales, margins and payback periods. Assumptions are made explicit and updated with the available data to assess the project’s viability and guide decisions.

Landing pages, CRM, automation and integrations are defined within the project, with agreed activities, costs and responsibilities.

Advertising accounts and data remain the client’s property. We agree the access needed for the work, keeping management and ownership clearly defined.

A method for deciding what to do next.

  1. Understand the starting point

    Offer, audience, accounts, previous campaigns and the sales journey. We look at what exists and what is missing.

  2. Prepare and check the journey

    Messages, materials, destinations and measurement. Before launch, we check the agreed steps and responsibilities.

  3. Manage, interpret, adjust

    We compare campaigns with available outcomes. We decide which hypotheses to continue, change or stop, and explain why.

A click on WhatsApp and a conversation started are two different things. We distinguish the action recorded by the platform from the contact received and the sales outcome: each step helps us understand what to adjust.

Questions before you invest.

How much does an advertising campaign cost?

The investment has three parts: content creation, the agency fee and the advertising budget. We size them around the audience, geographic area, competition, decision-making process and work required. We assess the total against estimated financial returns; any landing pages, CRM and integrations have an agreed scope within the project.

Do I need Google, Meta and LinkedIn at the same time?

No. We choose channels based on your audience, offer, demand and available resources. We can start with one channel; others are considered when they have a specific role.

How do you connect campaigns, CRM and marketing automation?

We design one connected journey: from campaigns to enquiries, from qualification to sales activity and customer communications over time. The CRM brings contacts and history together; marketing automation follows through on the agreed steps. We also start with the tools already in place and define the connections, activities, costs and responsibilities of the project.

Can you work on existing accounts and campaigns?

Yes. We start by checking accounts, access, materials, measurement and available results. We agree what to keep and what to correct. Advertising accounts and data remain the client’s property.

How do we know whether campaigns are working?

We agree in advance which actions matter and which data we can collect: relevant enquiries, appointments, opportunities or sales, depending on the case. We read platform data alongside available sales outcomes. Where a step cannot be measured, we make that explicit.

Do you guarantee a number of contacts or a financial return?

No. Outcomes also depend on demand, competition, the offer, investment and sales management. Our work is to define hypotheses, prepare the journey, manage campaigns and explain decisions based on the available evidence.

When is Icebreaker consulting useful?

The starting point depends on how clearly your offer, objectives and sales journey are defined. If strategic work is needed, the Icebreaker helps set direction and priorities. In our first discussion, we define where to start and the scope involved.

Let’s start with what should happen after the click.

Tell us about your offer, how you acquire contacts and how you manage customers. We build a direction that connects consulting, campaigns, CRM and marketing automation.

Let’s talk about your campaigns

Still working out the direction?

Explore Icebreaker consulting

A separate strategic service to consider if your situation calls for it.